Question 1

Is the consultation free?

Accepted Answer

Yes — online consultations are free of charge. We provide photo consultations and basic cost estimates at no cost.

Question 2

Is consultation available before visiting Korea?

Accepted Answer

Absolutely. We consult via WhatsApp, KakaoTalk, or online channels so you receive thorough guidance well before your trip to Korea.

Question 3

How does the booking process work?

Accepted Answer

After we discuss your travel dates and your health check-up, treatment, or surgery plan, we arrange the hospital reservation once your schedule is confirmed and a reservation deposit is placed.

Question 4

Can I compare consultations from different hospitals?

Accepted Answer

Yes. We recommend suitable hospitals tailored to your needs, preferences, and budget, so you can compare before deciding.

Question 5

Can I change or cancel my reservation?

Accepted Answer

This depends on each hospital's policy, and cancellation fees may apply. Please contact us at least one week in advance for any changes or cancellations.

Question 6

When will I know the cost?

Accepted Answer

The final cost is confirmed after consultation and the specialist doctor's assessment. We can provide an estimate up front through a photo consultation.

Question 7

How can payment be made?

Accepted Answer

Depending on the hospital's policy, payment can be made by credit card, cash, or bank transfer. We'll share the details during your consultation.

Question 8

Is airport pick-up service available?

Accepted Answer

Yes, on request. Availability may vary depending on the package you select — please contact us and we'll confirm the details.

Question 9

Can you help with hotel reservations?

Accepted Answer

Yes. We recommend and book accommodation based on your budget and how close you'd like to be to your hospital.

Question 10

How long should I stay in Korea?

Accepted Answer

It depends on the procedure. As a guide, skin treatments often need around 3 days, while plastic surgery is typically recommended for about 14 days.

Question 11

Do I need a medical visa or special entry preparation?

Accepted Answer

Requirements vary by nationality and length of stay. Where needed, we'll guide you on entry requirements and travel preparation.

Question 12

Can I travel with family members or a guardian?

Accepted Answer

Of course. We can also arrange accommodation and travel for accompanying family members or guardians.

Question 13

Is interpretation service available?

Accepted Answer

Yes. We provide Indonesian and English interpretation so communication stays smooth during hospital consultations, treatment, and surgery.

Question 14

Is post-treatment care (aftercare) available?

Accepted Answer

Yes. Subject to the hospital's schedule, we support follow-up check-ups and post-treatment care.

Question 15

Why choose APK Medical Tourism?

Accepted Answer

We provide a one-stop medical tourism service — from hospital booking and interpretation to accommodation, airport pick-up, and aftercare — for a safe, comfortable, and seamless medical journey in Korea.

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